Shipping policy

Shipping Policy

Last updated: October 21, 2026

Quick summary

  • We ship within the 50 U.S. states and Washington, DC; we do not offer international shipping.
  • Standard shipping is USD $0.00 with no minimum purchase.
  • Estimated processing is 1–2 business days, transit is 2–4 business days, and total delivery is estimated at 3–6 business days. These are estimates, not guarantees.
  • If a pre-shipment delay changes the expected timing, we will notify you and let you accept the revised timing or cancel the unshipped order for a prompt refund to the original payment method.

Shipping destinations and checkout

Our delivery profile is configured for the 50 United States and Washington, DC. We do not offer international shipping. U.S. territories, APO/FPO, and other military addresses are not included in the 51-region delivery profile. Alaska and Hawaii are included in that profile, but available carrier service and the delivery estimate for a specific address are determined by the checkout quote. Please confirm that quote before ordering.

Cost, processing, and transit

Standard shipping is free (USD $0.00) with no minimum purchase. We generally process orders within 1–2 business days. After dispatch, estimated transit is 2–4 business days, for an estimated total of 3–6 business days from order placement. Business days are Monday through Friday and exclude U.S. federal holidays. These are estimates and not guaranteed delivery dates; carrier or other events can affect timing.

Tracking and delays

We will send tracking information when it is available after fulfillment. If, before dispatch, a delay changes the expected shipping time, we will notify you of the revised estimate. You may accept that timing or cancel the unshipped order and receive a prompt refund to the original payment method. Contact support@idonz.com or call (859) 235-6935 for help.

For returns and refunds, see our Refund Policy.